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Notifications

Triggers and templates, so the right person hears about the thing that matters — and nobody hears about everything.

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What it is

The short version

Software that tells everyone about everything gets muted inside a week, and then the one message that mattered is muted too. This is built the other way round: a small number of things, to the people they actually concern.

What it does

What it does

Triggers

on events worth interrupting somebody for — an invoice going overdue, a lead untouched for a week, a quotation about to expire, stock below its reorder point, a document sent or approved.

Templates

you write, in your own words, with the record’s own detail filled in.

A queue and a send log

, so you can see what actually went and to whom.

Digests

, so ten small things arrive as one message rather than ten.

Detail

The design decision worth knowing

Notifications are opt-in per trigger and per role, not a global switch. That is deliberate: the moment a system can notify everybody about everything, somebody turns it all on, and a fortnight later the whole team has filtered it to a folder.

Against what you do today

How this compares

Reminders in a calendar

They work, for the person who set them. They do not survive that person leaving, and they know nothing about whether the thing they are reminding you about has already been done.

Questions people ask

Can customers receive these?
Yes — payment reminders and document notifications go to customers using templates you control, from your address.
What if e-mail is not set up?
Everything is produced and logged rather than delivered, so you can see exactly what would have gone. Configure SMTP and it starts sending.

See it with your own data

Start free, import a spreadsheet of your customers, and raise a real GST invoice in the first ten minutes. No card, no sales call.