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Home Release notes Website Desk: Hanu reads your website, and opens the chat for hot visitors

Website Desk: Hanu reads your website, and opens the chat for hot visitors

Hanu now reads your own website the way a new salesperson would on day one: the home page, the pages in your sitemap and the pages your visitors open, up to 60, again every night. Each answer uses the page the visitor is on and the pages that best match what they asked, so "how much do you charge" gets your real plans and prices. A visitor who turns hot gets the chat offered once, politely, and your team hears about it; a known lead or customer who comes back is welcomed by name and their owner is told.

14 days free · nothing to install · your data exports whenever you want

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What changed

📖

Answers from your website

Prices, plans, what each includes and how things work, quoted exactly as your pages say them. A price you change on the site is the price he gives the next day.

⚙

You choose what he reads

Settings, Website Desk, Knowledge and playbook shows every page he has read, with Read now. Anything your site does not say, write there.

🔥

The chat offered at the right moment

When a visit becomes hot, Hanu opens the chat once: never in the first 10 seconds, never while they type in a form, and on a phone as a small bubble, not over the page.

🚪

Before they leave

On a computer, a hot visitor heading for the close button is offered help first.

👋

Welcome back, by name

A known lead or customer returning to the site is greeted by name, and their owner hears about it inside JAI CRM.

🔔

Your team hears about hot visitors

Those who answer website chats get a note with who it is, the page and why they are hot, and one click to the visit.

Also fixed

⇧

Reading up the chat

The visitor’s chat no longer jumps to the bottom every few seconds while they read earlier messages.

🔗

A converted lead shows as the customer

A visitor matched to a lead that has since become a customer now shows as that customer, and the link opens the customer.

💬

No repeated line

Without AI, Hanu says once that the team will reply, instead of repeating it to every message, and the chat no longer promises replies in seconds.

Does this change anything you already have?

No. Hanu reads only your website’s public pages, never forms, carts or account pages, and you can see every page he read. The hot score and when the chat opens are set in Settings, Website Desk, Hot visitors; the chat opens itself at most once a visit, or once a day if you choose.

Pricing

Start with what you need. Grow into the rest.

Per user, per month. Every plan carries the whole product’s foundations (custom fields, roles, reports, documents and notifications) and differs only in how many modules are switched on. Change plan whenever you like; nothing is re-entered and nothing is lost.

CRM + Sales Documents

Leads, customers and deals, with quotations and GST invoices

₹149 / user / month

Pay annually
+ 18% GST: ₹175.82 / user / month incl. GST

Start 14-day trial
  • Leads, customers, companies and deals
  • Quotations, sales orders and GST invoices
  • Your own mailbox, with replies filed against the record
  • Reports, dashboards and exports
  • Documents, folders and sharing
  • Exhibitions: visiting card scanning, and what each fair earned
  • Integrations: IndiaMART, Just Dial, Tally, Google Drive and Dropbox
7 modules switched on
  • CRM
  • Sales documents
  • Settings
  • Reports & analytics
  • Documents
  • Notifications
  • Exhibitions

1 GB storage per workspace (organisation)

CRM + Sales Documents + Subscriptions + Warranty

For a business that bills on a cycle and stands behind what it sells

₹299 / user / month

Pay annually
+ 18% GST: ₹352.82 / user / month incl. GST

Start 14-day trial
  • Everything in CRM + Sales Documents
  • Recurring billing, plans, add-ons and coupons
  • Warranty registration and claims
  • Items and stock, which warranty is held against
  • Recurring revenue reporting
  • Integrations: IndiaMART, Just Dial, Shopify, Tally, Google Drive and Dropbox
10 modules switched on
  • CRM
  • Sales documents
  • Subscriptions
  • Warranty
  • Inventory
  • Settings
  • Reports & analytics
  • Documents
  • Notifications
  • Exhibitions

1 GB storage per workspace (organisation)

Only want this one module?

Individual modules are sold on their own alongside the plans. See every module’s price.

What about storage?

A single module includes 1 GB of storage per workspace (organisation) and Full Suite includes 5 GB per workspace (organisation): documents, attachments, file versions and photographs, counted together for everyone in it, not per user. Add more at any time in tiers, or move to Full Suite and take the larger allowance with it. Nothing is deleted if you run close; uploads are refused with a reason, and what you already have stays exactly where it is.

Annual or monthly?

Both. Annual works out cheaper per month and is charged once at the start; monthly costs a little more and can be stopped at the end of any cycle. The card shows the per-user-per-month figure on both, so the two are comparable at a glance rather than by arithmetic.

See it with your own data

Start free, import a spreadsheet of your customers, and raise a real GST invoice in the first ten minutes. No card, no sales call.