Pressing Take payment asks one question: how. Everything after that is the product’s problem.
The seven ways
| Method | What it means | Money now? |
|---|---|---|
| Cash | Notes into the drawer. | Yes — and the only one that affects the drawer count. |
| Card | Swiped on your own card machine, then recorded here — the counter does not take the card itself. Record the last four digits if you want them on the receipt. | Yes |
| UPI | Scanned and paid, straight into the shop’s own UPI id. Nothing confirms it arrived — somebody looks at the customer’s phone and says yes. Record the reference. | Yes |
| Gateway | Not connected yet. Recorded as a way of paying; no payment is actually taken. Wiring the counter to the gateways the rest of the suite already uses is in progress. | Recorded only |
| Wallet | A wallet you accept. | Yes |
| Credit | On the customer’s account. Nothing is paid now. | No |
| Other | Anything else — a voucher, a cheque, a staff allowance. | Yes |
Only cash moves the drawer. Card, UPI and the rest are money, but not money in the till, and counting them at the end of the day would make every drawer look enormously over. This is the distinction the whole of closing the drawer rests on.
Splitting it
A sale can be paid with as many methods as it needs. ₹500 in cash and the rest on a card is two entries against the same sale, and both are recorded separately — which is what makes the drawer count work.
The sale settles when what has been paid covers what is owed. Under it, and the till says so and stays open; over it in cash, and there is change.
Change
Type in what the customer handed over and the change is worked out and shown big. It is deliberately the largest number on the screen at that moment, because it is the one that is about to be counted out of a drawer by somebody who is being watched.
Change is only ever given against cash. A customer who overpays by card is a refund conversation, not a drawer one — handing cash back for a card overpayment takes money out of the till against no cash coming in, and the drawer is short at the end of the day with nothing to show why.
Paying by UPI
With a UPI address set on the shop, the till can put a QR code on the screen with the amount already in it. The customer scans it with any UPI app and pays the exact figure — no typing, no transposed digits, no “did you send 540 or 450”.
The code is generated for that sale and that amount. Record the reference the customer reads back if you want it on the receipt and in the day’s takings.
What the counter will not let you do
| If | The till says |
|---|---|
| The basket is empty | “There is nothing on this sale yet” |
| No payment method was named | “Say how this was paid” |
| The money does not cover the total | What it comes to and what has been paid, in figures |
| Credit was chosen with no customer | “A credit sale needs a customer on it — somebody has to owe the money” |
| Credit was chosen and the shop does not offer it | “This store does not sell on credit” |
| The sale was already settled | Nothing — it hands back the first answer rather than selling it twice |
Each of those is a refusal a cashier can act on standing at the counter, which is the only kind worth writing.
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