You cannot do this from the till yet, and this page describes what it will do rather than what it does. A credit sale has to name a customer, and the Sell screen has no way to attach one — so the setting, the permission and the role all exist and the button does not. Attaching a customer at the counter is being built now; this page stays up because the rules below are the rules it will follow, not because the feature is there.
Half the shops in India run a khata. The regular takes what they need, it goes on the account, and it is settled at the end of the month. A counter that cannot do that is a counter those shops cannot use.
So credit is one of the ways to pay — and it is the only one that moves no money. Everything else about the sale is identical: same invoice, same stock leaving the shelf, same GST.
Two things it insists on
| Why | |
|---|---|
| The shop must allow it | Off unless somebody turns it on. A business that does not run khata should never have a cashier able to give stock away on a promise by picking the wrong button. |
| The sale must name a customer | You cannot chase a debt owed by a phone number. A credit sale with no party is an invoice nobody can be asked to pay. |
The second refusal is specific rather than general — it says a customer is required for credit, not “please check the highlighted fields”. A cashier reading it knows what to do next.
What happens afterwards
- The invoice is raised and the goods leave, exactly as on a paid sale.
- Nothing is allocated against it, so it sits unpaid.
- It ages in receivables like any other invoice — 30 days, 60, 90.
- It appears on the customer’s statement and their outstanding balance.
- When they settle up, a payment is recorded against it in the ordinary way.
A credit sale is not a lesser sale. The GST on it was charged and is declared in the period it was raised, whether or not anybody has paid. That is how it works everywhere in the product, and the counter does not get an exception.
Part now, part on the account
Because payments split, a customer can put ₹500 down and the rest on the account. The invoice is raised for the whole amount, ₹500 is allocated to it, and the balance ages. One sale, one invoice, one debt with a payment already against it.
Who may
Selling on credit is its own permission, separate from the right to take money. A cashier who can take ₹40,000 in cash all day may well not be the person who decides that a customer can owe ₹40,000.
Of the three counter roles, only a store manager has it by default. Give it to a supervisor or a trusted cashier deliberately, not as part of making the till work.
Something missing or wrong here? Tell us. A question that needed asking usually means a page that needed writing.