Charcha: team chat, channels and meetings, live
Your team can now talk inside JAI CRM. Direct chats, private groups and channels, threads, files from Documents, Drive or Dropbox, meetings with a Meet, Zoom or Teams link, and broadcasts down the reporting line. Everything arrives live, with no refresh, and direct chats are private, even from the owner.
14 days free · nothing to install · your data exports whenever you want
What is new
Chats, groups and channels
Five sections: Chats, Groups, Channels, Meetings and Broadcast, each with its unread count. Your messages on the right, everyone else’s on the left.
Live, with no refresh
Messages, typing, read ticks and the bell arrive the moment they happen, usually within a fifth of a second.
Threads, replies and reactions
Reply with a quote or in a thread, mention people and @everyone, react, pin, forward, and edit with every version kept.
Files from anywhere
Attach from your computer, Documents, Google Drive or Dropbox. A copy goes into the chat, for the people in it only.
Meetings by link
Schedule from a chat with a Meet, Zoom or Teams link. Everyone invited gets a card, a reminder that rings in an open tab, and a calendar file.
Broadcast down the line
A manager sends one message to everyone under them; each gets it in their own chat, and replies come back privately.
Also
Under Business overview
Charcha is in the sidebar just under Business overview, in the top bar as a chat box over any page, and first on the quick bar.
The bell, live everywhere
Every notification now reaches the bell the moment it is made, not at the next minute.
The quick bar waits
The quick bar now rests as a small tab and comes up when the pointer reaches the bottom of the screen or you scroll up. Settings, You, Quick bar can keep it shown.
Does this change anything you already have?
Charcha is switched on for every business and every staff role can use it; making groups and channels, broadcasting and the other rights follow your roles, which you can change in Settings, Roles. The quick bar now starts hidden on every page. Nothing you entered changes.
More in release notes
All release notesFive screens no longer ask the server again and again until it answers "Too many requests"
Five screens asked the server the same question over and over for as long as they…
Appearance: ready-made looks, a glass sidebar and top bar, and templates you can save
Choose a ready-made look or set each part yourself: colour, gradient, a glass sidebar and top…
Debit notes to customers, for an invoice that charged too little
A rate revised upward, freight left off, a short count: when a sent invoice charged too…
A shop invented a product and the catalogue adopted it
Somebody adds a product in a shop admin at midnight. The sync found nothing matching it…
Dashboard figures were hidden under their own footnote
For a few hours after the quick bar came on for everyone, the figure cards on…
Stock held for each order, counts and transfers that keep it right, and a stock value that matches the books
The accountant's check went through stock. Reserving twice held an order twice, stock kept in a…
Start with what you need. Grow into the rest.
Per user, per month. Every plan carries the whole product’s foundations (custom fields, roles, reports, documents and notifications) and differs only in how many modules are switched on. Change plan whenever you like; nothing is re-entered and nothing is lost.
CRM + Sales Documents
Leads, customers and deals, with quotations and GST invoices
Pay annually
+ 18% GST: ₹175.82 / user / month incl. GST
Pay monthly
+ 18% GST: ₹234.82 / user / month incl. GST
- Leads, customers, companies and deals
- Quotations, sales orders and GST invoices
- Your own mailbox, with replies filed against the record
- Reports, dashboards and exports
- Documents, folders and sharing
- Exhibitions: visiting card scanning, and what each fair earned
- Integrations: IndiaMART, Just Dial, Tally, Google Drive and Dropbox
7 modules switched on
- CRM
- Sales documents
- Settings
- Reports & analytics
- Documents
- Notifications
- Exhibitions
1 GB storage per workspace (organisation)
CRM + Sales Documents + Subscriptions + Warranty
For a business that bills on a cycle and stands behind what it sells
Pay annually
+ 18% GST: ₹352.82 / user / month incl. GST
Pay monthly
+ 18% GST: ₹470.82 / user / month incl. GST
- Everything in CRM + Sales Documents
- Recurring billing, plans, add-ons and coupons
- Warranty registration and claims
- Items and stock, which warranty is held against
- Recurring revenue reporting
- Integrations: IndiaMART, Just Dial, Shopify, Tally, Google Drive and Dropbox
10 modules switched on
- CRM
- Sales documents
- Subscriptions
- Warranty
- Inventory
- Settings
- Reports & analytics
- Documents
- Notifications
- Exhibitions
1 GB storage per workspace (organisation)
Full Suite
Every module, switched on
Pay annually
+ 18% GST: ₹588.82 / user / month incl. GST
Pay monthly
+ 18% GST: ₹706.82 / user / month incl. GST
- Every module in the product
- Procurement, Inventory, Manufacturing and Quality
- Books, GST returns, TDS and payroll
- Projects, timesheets and billing
- Integrations: IndiaMART, Just Dial, Shopify, Tally, Google Drive and Dropbox
21 modules switched on
- CRM
- Subscriptions
- Sales documents
- Vendors
- Procurement
- Inventory
- Manufacturing
- Quality
- Books
- Accountant
- Projects
- Warranty
- Documents
- Notifications
- Reports & analytics
- Settings
- Point of sale
- Exhibitions
- Channel Partners
- Cross-sell
- Targets & Commission
5 GB storage per workspace (organisation)
Only want this one module?
Individual modules are sold on their own alongside the plans. See every module’s price.
What about storage?
A single module includes 1 GB of storage per workspace (organisation) and Full Suite includes 5 GB per workspace (organisation): documents, attachments, file versions and photographs, counted together for everyone in it, not per user. Add more at any time in tiers, or move to Full Suite and take the larger allowance with it. Nothing is deleted if you run close; uploads are refused with a reason, and what you already have stays exactly where it is.
Annual or monthly?
Both. Annual works out cheaper per month and is charged once at the start; monthly costs a little more and can be stopped at the end of any cycle. The card shows the per-user-per-month figure on both, so the two are comparable at a glance rather than by arithmetic.
See it with your own data
Start free, import a spreadsheet of your customers, and raise a real GST invoice in the first ten minutes. No card, no sales call.