Website Desk: where visitors are, a lead score across visits, chat history and saved replies
Website Desk now shows where each visitor is and what time it is for them, and a lead score that adds up across every visit, with Hanu's read on how likely they are to buy. Chats that nobody took have a group of their own, every chat there has been can be searched, and your browser is told when a visitor asks for a person. Your team can reply with saved answers by typing a slash, send files and pages of your website, and answer once the questions Hanu could not, so he knows them next time.
14 days free · nothing to install · your data exports whenever you want
Who is on your website
City, state and country
From the visitor’s network, with their flag. The city is kept only for visitors who agree to cookies; otherwise only the country.
Their own time
The time where the visitor is, how far it is from yours, and their language, so you call at a sensible hour.
A lead score across visits
How keen they have been over every visit, not just today, with a chance to buy: high, some or low, and why.
Never miss a chat
Missed chats
A visitor who asked for a person when nobody was free shows under Missed, with the callback Hanu offered.
Chat history
Every chat, searched by what was said, a name, a phone or an email, in English or Hindi, with filters for missed, leads made and low ratings.
A notification when they ring
When a visitor asks for a person, your browser is told even with JAI CRM closed, when notifications are on in Charcha.
Replying faster
Saved replies
Type / and a shortcut to drop in an answer you give often. Keep your own, or save them for the whole team.
Bold, italic, emoji
Replies keep their formatting in the visitor’s chat, links included.
Files and pages
Send a brochure or a price list, or share a page of your website as a card.
What Hanu could not answer
The questions he had no answer for, most asked first. Answer one once and Hanu knows it for the next visitor.
Does this change anything you already have?
No. Visitors you already have get their place the next time they visit. Nothing is sent to visitors unless someone in your team sends it. IP location by DB-IP (db-ip.com).
More in release notes
All release notesOnly administrators could raise a quotation from a record
The dialog opened with no fields in it, so nothing could be filled in and nothing…
What the tests found once they could run
The suite could not run at all for want of a database. With one, it found…
A proforma to pay against, and a tax invoice once you have
An invoice should describe money that actually arrived. A bank transfer needs a document to quote.…
Write-offs, advances, online payments and GST figures now stay in step
The accountant's check of the books, step by step, found more places where a document and…
Invitation links now say what actually went wrong
Opening an invitation link showed "That invitation has expired" whenever anything went wrong, even when the…
Circles and groups show who is in them again
Every card in Settings, Circles, and in project Groups said 0 members, even when people were…
Start with what you need. Grow into the rest.
Per user, per month. Every plan carries the whole product’s foundations (custom fields, roles, reports, documents and notifications) and differs only in how many modules are switched on. Change plan whenever you like; nothing is re-entered and nothing is lost.
CRM + Sales Documents
Leads, customers and deals, with quotations and GST invoices
Pay annually
+ 18% GST: ₹175.82 / user / month incl. GST
Pay monthly
+ 18% GST: ₹234.82 / user / month incl. GST
- Leads, customers, companies and deals
- Quotations, sales orders and GST invoices
- Your own mailbox, with replies filed against the record
- Reports, dashboards and exports
- Documents, folders and sharing
- Exhibitions: visiting card scanning, and what each fair earned
- Integrations: IndiaMART, Just Dial, Tally, Google Drive and Dropbox
7 modules switched on
- CRM
- Sales documents
- Settings
- Reports & analytics
- Documents
- Notifications
- Exhibitions
1 GB storage per workspace (organisation)
CRM + Sales Documents + Subscriptions + Warranty
For a business that bills on a cycle and stands behind what it sells
Pay annually
+ 18% GST: ₹352.82 / user / month incl. GST
Pay monthly
+ 18% GST: ₹470.82 / user / month incl. GST
- Everything in CRM + Sales Documents
- Recurring billing, plans, add-ons and coupons
- Warranty registration and claims
- Items and stock, which warranty is held against
- Recurring revenue reporting
- Integrations: IndiaMART, Just Dial, Shopify, Tally, Google Drive and Dropbox
10 modules switched on
- CRM
- Sales documents
- Subscriptions
- Warranty
- Inventory
- Settings
- Reports & analytics
- Documents
- Notifications
- Exhibitions
1 GB storage per workspace (organisation)
Full Suite
Every module, switched on
Pay annually
+ 18% GST: ₹588.82 / user / month incl. GST
Pay monthly
+ 18% GST: ₹706.82 / user / month incl. GST
- Every module in the product
- Procurement, Inventory, Manufacturing and Quality
- Books, GST returns, TDS and payroll
- Projects, timesheets and billing
- Integrations: IndiaMART, Just Dial, Shopify, Tally, Google Drive and Dropbox
21 modules switched on
- CRM
- Subscriptions
- Sales documents
- Vendors
- Procurement
- Inventory
- Manufacturing
- Quality
- Books
- Accountant
- Projects
- Warranty
- Documents
- Notifications
- Reports & analytics
- Settings
- Point of sale
- Exhibitions
- Channel Partners
- Cross-sell
- Targets & Commission
5 GB storage per workspace (organisation)
Only want this one module?
Individual modules are sold on their own alongside the plans. See every module’s price.
What about storage?
A single module includes 1 GB of storage per workspace (organisation) and Full Suite includes 5 GB per workspace (organisation): documents, attachments, file versions and photographs, counted together for everyone in it, not per user. Add more at any time in tiers, or move to Full Suite and take the larger allowance with it. Nothing is deleted if you run close; uploads are refused with a reason, and what you already have stays exactly where it is.
Annual or monthly?
Both. Annual works out cheaper per month and is charged once at the start; monthly costs a little more and can be stopped at the end of any cycle. The card shows the per-user-per-month figure on both, so the two are comparable at a glance rather than by arithmetic.
See it with your own data
Start free, import a spreadsheet of your customers, and raise a real GST invoice in the first ten minutes. No card, no sales call.