What actually went in the box
Between "the customer ordered six kettles" and "a courier took them away" is a job nothing here recorded: somebody at a bench putting four in one carton and two in another.
14 days free · nothing to install · your data exports whenever you want
The two days nothing was written down
Until now the only record of goods being dealt with was the shipment, and a shipment is raised at the moment stock leaves. So a box packed on Tuesday and collected on Thursday did not exist on Wednesday, and when half an order turned up at the other end, nothing could say which box had held what.
Packages is one record per box. The slip number that gets taped to the carton, the items and quantities inside it, and, where goods are tracked that closely, the exact serial numbers or the batch that went in.
Packing does not move stock, on purpose
The goods are still yours. They are on a bench instead of a shelf, and they leave the ledger when the shipment does, exactly as before. Taking them off at packing as well would count the same units out twice, and there is no honest way to net that back afterwards.
What packing does enforce is the arithmetic somebody would otherwise be doing on a clipboard. You cannot pack more than was ordered. The same unit cannot be in two boxes. A unit that is not on the shelf cannot be packed. And how much is still to pack is summed from the boxes themselves every time it is asked, rather than kept in a column that would eventually disagree with them.
What a package carries
A slip per box
Numbered from your own series, or typed in by hand. One box, one slip, because the slip is what gets taped to the carton.
The exact units
Serial numbers and batches per box, so a warranty claim a year later can be answered.
Comments and files
The photograph of the sealed box and the carrier’s label, against the thing they are about.
Its own history
Packed, repacked, shipped, delivered: in order, in its own tab.
Working the boxes out before you tape one shut
Give it the cartons you actually own (inside dimensions, and what each will carry) and it works out how few boxes the order takes and where every unit sits, drawn so you can turn it over and disagree with it. Then it writes a slip per box in one go.
We would rather say plainly what this is: arithmetic, not intelligence. It packs the heaviest thing first, into the lowest position that holds it, trying the six ways up it could go. Nothing is left floating unsupported, nothing heavy ends up resting on something much lighter (that is what packing heaviest-first buys you), and the carton’s weight limit is kept. It gives the same answer twice for the same order, so a packer who disagrees with it can be shown exactly what it did.
What it cannot know is which physical unit. A serial number is not a size, and no arrangement of cartons says whether SN-0007 or SN-0011 went in box two. So it asks, per box, rather than inventing an answer.
Does this affect anything you already have?
No. Nothing about shipping changes, stock is valued exactly as before, and orders already part-delivered are untouched. Packages is a record that did not exist rather than a change to one that did. If you ship without packing, carry on shipping without packing.
More in release notes
All release notesMoney paid on a retainer invoice can now be applied to the invoices that follow
A retainer invoice is an advance for the invoices that follow, and the money could never…
Charcha: team chat, channels and meetings, live
Your team can now talk inside JAI CRM. Direct chats, private groups and channels, threads, files…
Deals closed in the Won/Lost window, payments that clear and a customer's answer on a quotation now reach Hanu and your notifications
The Won/Lost window, the way the board and the deal page close a deal, told nobody:…
Hanu follows you from page to page, opens what you ask for, and keeps as many chats as you like
Hanu no longer lives only in Charcha. A round Hanu face at the bottom right of…
The Payments menu now appears for everyone who may record payments
People with the Accounts or Bookkeeper role could record payments but could not find them in…
The vendor desk: a pipeline that moves itself, and a block that blocks
Two of the seven stages were never decisions anybody makes, and both were being asked of…
Start with what you need. Grow into the rest.
Per user, per month. Every plan carries the whole product’s foundations (custom fields, roles, reports, documents and notifications) and differs only in how many modules are switched on. Change plan whenever you like; nothing is re-entered and nothing is lost.
CRM + Sales Documents
Leads, customers and deals, with quotations and GST invoices
Pay annually
+ 18% GST: ₹175.82 / user / month incl. GST
Pay monthly
+ 18% GST: ₹234.82 / user / month incl. GST
- Leads, customers, companies and deals
- Quotations, sales orders and GST invoices
- Your own mailbox, with replies filed against the record
- Reports, dashboards and exports
- Documents, folders and sharing
- Exhibitions: visiting card scanning, and what each fair earned
- Integrations: IndiaMART, Just Dial, Tally, Google Drive and Dropbox
7 modules switched on
- CRM
- Sales documents
- Settings
- Reports & analytics
- Documents
- Notifications
- Exhibitions
1 GB storage per workspace (organisation)
CRM + Sales Documents + Subscriptions + Warranty
For a business that bills on a cycle and stands behind what it sells
Pay annually
+ 18% GST: ₹352.82 / user / month incl. GST
Pay monthly
+ 18% GST: ₹470.82 / user / month incl. GST
- Everything in CRM + Sales Documents
- Recurring billing, plans, add-ons and coupons
- Warranty registration and claims
- Items and stock, which warranty is held against
- Recurring revenue reporting
- Integrations: IndiaMART, Just Dial, Shopify, Tally, Google Drive and Dropbox
10 modules switched on
- CRM
- Sales documents
- Subscriptions
- Warranty
- Inventory
- Settings
- Reports & analytics
- Documents
- Notifications
- Exhibitions
1 GB storage per workspace (organisation)
Full Suite
Every module, switched on
Pay annually
+ 18% GST: ₹588.82 / user / month incl. GST
Pay monthly
+ 18% GST: ₹706.82 / user / month incl. GST
- Every module in the product
- Procurement, Inventory, Manufacturing and Quality
- Books, GST returns, TDS and payroll
- Projects, timesheets and billing
- Integrations: IndiaMART, Just Dial, Shopify, Tally, Google Drive and Dropbox
21 modules switched on
- CRM
- Subscriptions
- Sales documents
- Vendors
- Procurement
- Inventory
- Manufacturing
- Quality
- Books
- Accountant
- Projects
- Warranty
- Documents
- Notifications
- Reports & analytics
- Settings
- Point of sale
- Exhibitions
- Channel Partners
- Cross-sell
- Targets & Commission
5 GB storage per workspace (organisation)
Only want this one module?
Individual modules are sold on their own alongside the plans. See every module’s price.
What about storage?
A single module includes 1 GB of storage per workspace (organisation) and Full Suite includes 5 GB per workspace (organisation): documents, attachments, file versions and photographs, counted together for everyone in it, not per user. Add more at any time in tiers, or move to Full Suite and take the larger allowance with it. Nothing is deleted if you run close; uploads are refused with a reason, and what you already have stays exactly where it is.
Annual or monthly?
Both. Annual works out cheaper per month and is charged once at the start; monthly costs a little more and can be stopped at the end of any cycle. The card shows the per-user-per-month figure on both, so the two are comparable at a glance rather than by arithmetic.
See it with your own data
Start free, import a spreadsheet of your customers, and raise a real GST invoice in the first ten minutes. No card, no sales call.