Website Desk: chat hours, departments, reports, every visitor, and meetings and payments in the chat
Website Desk now keeps your hours: outside them Hanu still answers, and a visitor who asks for a person hears when your team is back, in their own time. Visitors can start with a tap, choose Sales or Support, and get a meeting or an invoice to pay right in the chat. Your team gets reports on every chat, the whole list of visitors with tags and notes, and quiet chats close themselves.
14 days free · nothing to install · your data exports whenever you want
For your visitors
Buttons to start with
Up to six, under the hello, like Prices and plans or Book a demo. Suggested from your own website.
Chat hours
Outside them Hanu still answers, and a visitor who asks for a person hears when you are back, in their own time.
Sales or Support
With departments, a visitor chooses who to talk to, and only those people are rung.
A meeting or a payment
Book a meeting from the chat, on your calendar with your own video link, or send an open invoice to pay.
For your team
Reports
Chats by day, who answered, how long visitors waited, ratings with what they wrote, visitors to leads to won, and where visits came from.
Every visitor
Everyone your website has seen, with filters, tags and notes only your team sees, and Block for spam.
Email the transcript
A chat as a PDF, from your own mailbox, to the visitor or a colleague.
Quiet chats close
After the minutes you choose with no messages, so the list stays about who is really there.
Does this change anything you already have?
Chat hours are off until you switch them on in Settings, Website Desk, Hours; until then the team is rung at any time, as before. Quiet chats close after 30 minutes unless you choose otherwise there. With one department or none, everyone is rung as before.
More in release notes
All release notesAn “i” beside every setting that needed one
Documentation you have to go and find is documentation nobody reads. There is now an “i”…
Repay an employee who paid from their own pocket
Tick Paid by an employee on an expense and it is owed to them, not to…
Deleting a lead takes its tasks with it; a customer with documents is kept
Deleting a lead used to leave its tasks and visits behind, still open and still reminding…
A file opened from a public link or the portal is shown, never run
A web page or an SVG drawing uploaded to Documents and opened from a public link…
Somebody else has to agree
A discount over ten per cent, an invoice over a lakh, every purchase order, whatever your…
Every record opens like a lead, and every document shows where it is
The lead page layout is now on customers, companies, deals, tasks, visits and warranties: a cleaner…
Start with what you need. Grow into the rest.
Per user, per month. Every plan carries the whole product’s foundations (custom fields, roles, reports, documents and notifications) and differs only in how many modules are switched on. Change plan whenever you like; nothing is re-entered and nothing is lost.
CRM + Sales Documents
Leads, customers and deals, with quotations and GST invoices
Pay annually
+ 18% GST: ₹175.82 / user / month incl. GST
Pay monthly
+ 18% GST: ₹234.82 / user / month incl. GST
- Leads, customers, companies and deals
- Quotations, sales orders and GST invoices
- Your own mailbox, with replies filed against the record
- Reports, dashboards and exports
- Documents, folders and sharing
- Exhibitions: visiting card scanning, and what each fair earned
- Integrations: IndiaMART, Just Dial, Tally, Google Drive and Dropbox
7 modules switched on
- CRM
- Sales documents
- Settings
- Reports & analytics
- Documents
- Notifications
- Exhibitions
1 GB storage per workspace (organisation)
CRM + Sales Documents + Subscriptions + Warranty
For a business that bills on a cycle and stands behind what it sells
Pay annually
+ 18% GST: ₹352.82 / user / month incl. GST
Pay monthly
+ 18% GST: ₹470.82 / user / month incl. GST
- Everything in CRM + Sales Documents
- Recurring billing, plans, add-ons and coupons
- Warranty registration and claims
- Items and stock, which warranty is held against
- Recurring revenue reporting
- Integrations: IndiaMART, Just Dial, Shopify, Tally, Google Drive and Dropbox
10 modules switched on
- CRM
- Sales documents
- Subscriptions
- Warranty
- Inventory
- Settings
- Reports & analytics
- Documents
- Notifications
- Exhibitions
1 GB storage per workspace (organisation)
Full Suite
Every module, switched on
Pay annually
+ 18% GST: ₹588.82 / user / month incl. GST
Pay monthly
+ 18% GST: ₹706.82 / user / month incl. GST
- Every module in the product
- Procurement, Inventory, Manufacturing and Quality
- Books, GST returns, TDS and payroll
- Projects, timesheets and billing
- Integrations: IndiaMART, Just Dial, Shopify, Tally, Google Drive and Dropbox
21 modules switched on
- CRM
- Subscriptions
- Sales documents
- Vendors
- Procurement
- Inventory
- Manufacturing
- Quality
- Books
- Accountant
- Projects
- Warranty
- Documents
- Notifications
- Reports & analytics
- Settings
- Point of sale
- Exhibitions
- Channel Partners
- Cross-sell
- Targets & Commission
5 GB storage per workspace (organisation)
Only want this one module?
Individual modules are sold on their own alongside the plans. See every module’s price.
What about storage?
A single module includes 1 GB of storage per workspace (organisation) and Full Suite includes 5 GB per workspace (organisation): documents, attachments, file versions and photographs, counted together for everyone in it, not per user. Add more at any time in tiers, or move to Full Suite and take the larger allowance with it. Nothing is deleted if you run close; uploads are refused with a reason, and what you already have stays exactly where it is.
Annual or monthly?
Both. Annual works out cheaper per month and is charged once at the start; monthly costs a little more and can be stopped at the end of any cycle. The card shows the per-user-per-month figure on both, so the two are comparable at a glance rather than by arithmetic.
See it with your own data
Start free, import a spreadsheet of your customers, and raise a real GST invoice in the first ten minutes. No card, no sales call.