Anything that cannot go to Tally correctly is left out and listed under Left out, and why, both when you check and when you make the files. Everything else in the files is unaffected. Import it, put the left-out ones right, and they go next time.
The reasons
| It says | Why | What to do |
|---|---|---|
| It is in USD (or another currency) | Documents in another currency are not sent yet | Enter it in Tally by hand for now |
| It is under reverse charge | Reverse-charge documents are not sent yet | Enter it in Tally by hand for now |
| It has no vendor, so it has nobody to post to | A purchase bill or debit note without a vendor | Open it, choose the vendor, save |
| It has no customer | A payment received that names no customer and is not for a counter sale | Open the payment and set the customer |
| It is not to a vendor | A payment made to a member of staff, or with no vendor | Staff payments and expenses come with Books, in a later part of the link. Enter it in Tally for now |
| Its customer or vendor has been deleted | The customer or vendor the payment names cannot be found at all. One deleted in the usual way is still found, and its payments go to Tally under its name, so this is rare | Open the payment and set it against the right party |
| Its lines, charges and tax come to ₹… but its total is ₹… | The parts of the document do not add up to its total, so a voucher would be wrong | Open the document and save it again, which recalculates it. If it still happens, tell us the document number |
| It is set against ₹… of bills but only ₹… was paid | The payment is set against more than it was | Open the payment and correct what it is set against |
| Its entries are ₹… out of balance | A safety check that should never fire | Tell us the document number |
Before anything is made
| It says | What to do |
|---|---|
| Set the Tally company name first, under Set-up | Fill in Set-up and save |
| The following module is required to be enabled in your account: … | That section needs a module your business does not have. Ask your administrator, or leave the section unticked |
| You do not have permission to see these records, so you cannot send them | Ask an administrator for permission to see them, or leave the section unticked |
| Choose at least one thing to send | Tick a section |
| Nothing new to send | Everything in those dates has already gone and nothing has changed. There is nothing to do |
Something missing or wrong here? Tell us. A question that needed asking usually means a page that needed writing.