A quotation is the start of the document chain. Everything after it — the order, the delivery, the invoice — can be raised from it without retyping a line.
Steps
- Go to Sales documents → Quotations and choose New.
- Pick the customer. Their billing and shipping details, currency and payment terms come with them.
- Check the date and the valid until date.
- Add lines. Choose an item to bring its rate, HSN and tax treatment, or type a one-off description.
- Set quantity, rate and discount per line. The tax is worked out as you go.
- Add any charges — freight, packing, insurance — and say whether they are taxable.
- Check the totals, add your notes and terms, and save.
Sending it
- Open the saved quotation and choose Send.
- The customer’s e-mail is filled in. Add cc or bcc if you need to.
- Pick a template or write the message.
- The PDF is attached automatically.
- Send — the e-mail is recorded against the customer.
The tax split is decided by place of supply, not by you. If the customer is in your state it is CGST and SGST; otherwise IGST. If that looks wrong, check the state on the customer and in Business profile.
Something missing or wrong here? Tell us — a question that needed asking usually means a page that needed writing.